道歉信是要向对方陈述无法答应的所请所托的原因，对不愿为的事，可声明自己的一贯主张，对不能为的请托，更应陈述理由，说明自己为什么不能为。那么英语道歉信该如何写呢?下面公文站小编为大家推荐的是英语道歉信格式及范文，欢迎阅读参考。

　　Dear ______,

　　①I am truly sorry that ______(道歉的原因).

　　②The reason is that ______(介绍原因).

　　③Once again,I am sorry for any inconvenience caused.

　　④Hope you can accept my appologies and understand my situation.

　　Yours sincerely,

　　Li Ming

　　篇一：

　　Dear Sir or Madam:

　　The Management of China World Hotel wish to extend its sincerest apologies for the inconvenience you were caused as we were unable top accommodate you on your arrival. This is not the normal manner in which we handle our guests reservation and we regret any undue inconvenience you were caused as result.

　　We hope you found the accommodation at Beijing international hotel on August 19 to be satisfactory. We regret that owing to your schedule of this visit, you were unable to return to our hotel on the next day. Kindly rest assured that we will endeavor to ensure that your future visit to us will be comfortable one.

　　Thank you for your kind understanding and we look forward to the opportunity to redeem ourselves y welcoming you back to China World Hotel soon.

　　With renewed apologies.

　　Yours Sincerely

　　篇二:

　　Dear Mr. Shu

　　I would like to thank you for choosing the China World Hotel for your recently stay.

　　On behalf of management and staff, please accept my sincere apologies for the failed to extend your Golden Circle benefits of the King Size bed, golden circle appropriate floor and newspaper. during your stay with us on 01- 08th Nov.

　　As our valued guest, your comments and feedback are of utmost importance to us. Mr. Shu, should you choose to return to our hotel, please let me know and I will ensure that your stay will restore you confidence in the quality service upon which the Golden Circle stands.

　　My apologize once again and thank you for taking time to bring this matter to our attention.

　　We are looking forward to welcome you back to hotel again if you would like to give us chance to correct our mistake.

　　Should you have any inquiries, please feel free to contact me.

　　Kind and best regards.

　　Alfred Zhuang

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