质量保证协议书范本
1、目的:
为明确公司(简称为甲方)对供应商的质量要求,并为供应商(简称为乙方)的产品不合格时,作为处理和索赔的依据。
2、质量要求:
2.1、乙方为甲方提供的产品,其性能必须符合甲方的《原材料技术标准》或《外协件内控标准》。
2.2、乙方每次送货时,必须提供物资的合格证或自检报告等证明物资合格的材料 。
2.3、乙方的产品包装必须满足甲方要求;包装必须注明生产日期、生产批号、有效期、重量等。
2.4、当甲方的顾客需要到乙方进行验证时,乙方应给予安排并配合验证工作。
2.5、乙方必须保证百分之百的及时供货能力 。
3、发生不合格的处理:
3.1、经甲方验证不符合《原材料技术标准》的原材料或不符合《外协内控标准》的外协件,乙方必须进行退货,并由乙方负担甲方的运输费及试验费。(运输费按每100公斤;10元/10公里、试验费按30元/100公斤)。
3.2、发现乙方物资不合格时,应及时按甲方提供的信息进行整改,并在15天内提交给己方整改措施报告,经甲方确认后才能再次送货。
备注:(虽然我公司对关键物资、重要物资、一般物资进行性能试验或检验,但在使用过程中如出现质量问题,乙方不能推卸责任,并由乙方负担全部损失) 。
乙方负责人签字(盖章): 质量保证部签字(盖章):
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需方全称:___________________________________(以下简称甲方)
公司地址:___________________________________
电话: ____________________________________________________
传真_______________________________________________________
buyer:moving technology (shen zhen) co., ltd, (abbreviated: party a)
add: ___________________________________________________________
tel: ___________________________________
fax: ___________________________________
供方全称:________________________________ (以下简称乙方)
公司地址:________________________________________________
seller: dong guan wei hong hareware plastic co., ltd (abbreviated: party b)
add: no. 188th, ping shan, tang xia, dongguan city
tel: ___________________________________
fax: ___________________________________
产品名称:沙发调节器五金件product name: sofa adjuster hardware parties
本协议为《采购协议》的附件之一,适用于正常采购到货产品及索赔到货产品的质量要求,与该协议有同样的法律效力,甲乙双方应严格遵守。as one of supplementary of purchasing agreement, this agreement applies to the quality requirement of normal purchase and claims.
甲乙双方以相互信任、相互合作的态度,对该协议的以下条款达成一致:based on the mutual trust, mutual cooperation, both parties agree to achieve the agreement as below:
产品种类:product codes
第一条 产品标准standard
乙方应严格按照前期甲方测试确认可以接受的样品性能、以及按照甲方提供的设计图纸和技术,进行本产品的生产和向甲方批量供货。party b should provide the goods whose performance, design, technology parameter are same as the samples confirmed by party a.
第二条 检验方法 testing way
2.1 样品封样:在第一批供货之前,乙方提供______个产品/每个编码,由甲方研发部、质量检验部和乙方共同签字确认后,作为此产品的封样样品,以后的来料检验, 成品检验将以封样样品为检验的标准之一。sealed sample: before 1st shipment lot, party b should provide ______pieces/code samples, which should be approved and sign off by the research & development dept. and quality control dept. of party a and party b, as the sealed samples; the inspection of incoming material and finished goods should referring to the sealed samples as the standard.
2.2 检验标准:以甲方提供的设计图纸和技术参数规定、封样样品、甲方的交验标准、相关国家标准、甲乙双方承认的抽样质量标准为依据进行检验。inspection standard: based on the design drawing, technology parameter, sealed samples, specific inspection standard provided by party a, and approved aql standard by both parties.
第三条 信息沟通communication
3.1 甲方在来料检验中,发现不合格产品,需对乙方开具《供应商质量异常报告》,乙方需在_____日内对《供应商质量异常报告》中质量问题的形成原因、纠正预防措施、措施实施时间等内容,以书面形式进行回复。对于甲方退货批次,乙方还需向甲方提供退货批次的处理方式和相关质量记录 。once party a finds the defects during in-house inspection, will issue the quality exception report to party b, party b should reply in written about the defect root, corrective action, improving date, etc.; if goods refund from party a, party b should give the resolving ways and keep a good record.
3.2 乙方每月需对甲方来料检验、生产制程和客服中心返还的需要索赔的产品进行分析,并在每月______日前向甲方提供分析报告。party b should monthly analyze the inspection report, production procedure, and claims from party a, and provide the analysis report before______date each month.
3.3 甲乙双方定期召开品质沟通会议,会议时间另由双方协商确定。both parties will have the regular quality session, date and time should be confirmed by both parties.
第四条 问题解决及违约责任problem resolution and breach responsibility
4.1 乙方对本协议第2,3,4条所列条款执行不利,且在甲方提出改进要求后乙方仍无改进迹象,甲方有权取消乙方的合格供方资格。if party b doesn’t well cooperate for clause two, three & four in the agreement, still not improve after requesting by party a, and party a has the right to cancel the supplier membership.
4.2 乙方应保证到货的型号规格与《采购订单》和《技术规格书》一致,并完全按照《技术协议书》中的标准供货。对由于到料与《采购订单》和《技术规格书》中的标准不一致的,甲方有权要求乙方退货、换货,并按采购合同的约定承担相应的赔偿责任 。 party b should guarantee the goods codes and specification are same as requested in purchasing orders and technology specification; if any discrepancy, party a has the right to reject goods, request to change, or compensate according to the purchasing orders.
4.3 乙方应承担交货至甲方运输过程中出现的来料损坏、丢失、外包装破损等损失。party b should undertake the responsibility for any damage, loss of goods during the transportation.
4.4 甲方在来料检验时对来料批判定为不合格批时,应及时通知乙方,乙方应当在______小时内派人进行确认。
party a should notify party b if unacceptable defects and party b should assign the relative quality & technology staffs to confirm, investigate and give corrective action within________hours in written.
4.5 批量供货时,相同物料来料检验出现连续批次不合格;制程淘汰率连续___个月超标/含等于(___%)或出现批量质量事件(批次同种故障率>=_______ %)或重大质量投诉。乙方产品出现以上任何一种情况,除乙方必须承担由此造成的一切损失外,甲方尚有权采取库存相关产品退货、罚款(订单金额的____% )、暂停乙方供货,限期整改等措施。if the same code products occur the continuous defects, and the percentage of defects continuously exceed (including equal to_______ %) /month or the defects>=_____% in the same shipment lot or serious quality complaint, party b must be responsible for all the losses, party a has the right to reject all stock goods, penalty (_____% of purchasing amount), stop party b to provide goods, and request to improve in the limited period.
a) 如乙方泄漏未经甲方允许私自保留或泄露甲方的机密资料造成甲方经济损失的,乙方将承担因此而产生的所有经济及法律责任;if party b keep or leak any confidential information without permission from party a, party b shall bear all the economic losses and legal responsibilities.
b) 如乙方在向甲方供应的任何材料,零部件等中含有有关环境法规规定的对环境有害的材质,一经查出,乙方供应的任何材料、零部件在终端消费者使用时出现安全问题和对人体产生重大伤害问题,乙方将承担因此事件所产生的所有相关责任和费用,并负责赔偿给甲方所造成的所有相关损失;if party b supply the spare parts of any material contained in the environmental regulations of the materials harmful to the environment, unsafely problem or harmful to human being at end customer, and party b shall undertake the event of all relevant obligations and compensate for parts of all relevant losses.
c) 以上损失在双方未协商好或未经司法机关裁定前,以乙方所有货款暂时作为抵押,甲乙双方将依最后处理结果予以相关责任履行;if any losses mentioned above happen, before the final confirmed settlement can be reached, order payment will be regarded as the compensation mortgage till good settlement.
4.6 来料检验过程中出现以下状况时:below problems during the inspection:
4.6.1 来料批量与送样不符时:乙方应____日内更换合格物料给甲方,不得延误甲方生产,如乙方原因导致甲方生产停线将按_____元/小时的标准赔偿甲方停产损失。if parts are discrepancy as sealed sample, party b should change the qualified parts within_____days, can’t delay party a production line; if party a production line have to stop caused by party b’s unacceptable defects or unqualified parts, party b should compensate party a as rmb_____/hour.
4.6.2 来料不良导致:problems by defects
a.虽不造成停产,但将导致甲方本批产品质量降等的,甲方应拒绝本批物料,乙方应及时处理并保证所供物料符合甲方品质要求,同时不阻碍甲方生产则乙方无需赔偿。if any unacceptable parts defects down party a’s final finished goods, party a should reject, party b should improve and provide qualified parts on time, not to delay party a’s production line.
b.虽不造成停产,甲方代替乙方挑选使用的,由乙方承担挑选费用,并无偿调换不良品;如乙方派相关人员到甲方配合加工车间挑选,则乙方只用合格品无偿更换不良品。 if any unacceptable defects from party b, need party a to sort out on-site, party b should bear the rework labor cost, and change the unqualified parts for free; if party b assign workers to sort out defects in party a’s working shop; party b also needs to exchange the unqualified parts by using qualified parts.
4.7 因乙方产品质量问题,导致甲方用户多批次投诉,影响甲方产品声誉的,甲方可要求乙方承担相应的责任(按当批次产品金额的______%支付给甲方)。if the end customer complaints caused by unqualified parts provided by party b, and down party a’s goods reputation, party a has the right to give relative compensation( referring to______% of the lot).
4.8 由乙方产品质量问题导致的甲方产品售后出现质量事故,经甲乙双方调查确认后,乙方应承担所供甲方的相关产品单价_______倍损失。if the serious quality issue happens caused by parts provided by party b in at end customer, after both parties confirm the issue, party b should compensate referring to ____times of products price.
4.9 甲方采用乙方产品生产出的成品,可能会接受国家、各地方质量监督部门、特殊客户等第三方不定期的抽检,如抽检中发现由乙方产品未达到国家标准而引起的甲方成品的任何不合格,经甲乙双方确认后,乙方应承担第三方的检验费用和其他相关费用; 同时甲方保留因此而造成对甲方名誉损害和经济损失对乙方进行索赔的权利。the final finished goods produced by party a may be audited or random inspected by the state, local quality bureau or special customer or the 3rd party, if found unqualified goods caused by parts provided by party b, after both parties confirm the issue, party b should bear the relative testing and inspection fee or other additional fee; at the same time, party a retain the right to claim to a reputation for damages and economic loss.
第五条 争议的解决disputes
双方在履行本协议过程中如发生争议,应友好协商解决。若协商未成,任何一方均可向甲方所在地有管辖权的人民法院提起诉讼。all disputes in connection with the execution of this contract shall be settled friendly through negotiation. in case no settlement can be reached, either party can lawsuit to the local court that has jurisdiction.
第六条 杂项miscellaneous
6.1 甲乙双方如有对本协议的补充和说明,双方应另行协商。the agreement will be renewed or supplemental if both parties mutually agreed in written.
6.2 本协议为《采购协议》的附件之一,自甲乙双方法定代表人或授权代表签字并加盖法人公章之日起生效,有效期至双方协商签订新协议或停止合作时止。本协议壹式二份,具有同等的法律效力,甲乙双方各持一份。in witness whereof, this agreement is duly executed at above effective date by duly authorized representatives of both parties, remains valid until the two parties negotiate a new agreement or cease cooperation. the agreement has 2 original copies held by both parties, and has same legal validity.
公司名 公司名
company name stamp company name stamp
_______________________ ______________________
法定代表人 法定代表人
legal representative legal representative
__________________________ ______________________
日期 日期
date date
________________________ ____________________
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