投诉信英语作文 酒店投诉信英语作文

投诉信英语作文模板

  

  你是李华,两周前你从网上订购的一套书虫系列读物(BookwormSeries)昨天才到货,且包装破损,数量不足。请就此向网店客服写邮件投诉。要点如下:

  1. 介绍购物情况

  2. 反映存在问题

  3. 提出解决方案

  注意:

  1. 词数100词左右

  2. 可适当增加细节,使行文连贯

  3. 开头结尾已给出,不计入总词

  可能用到的生词:投诉complaint n.

  

  To whom it may concern,

  I am one of your customers(顾客). I ordered(订购)a set of(一套) Bookworm Series on your website two weeks ago, but I didn’t receive them until yesterday. And much to my disappointment, thebooks were so poorly packed up that the cover of one book was torn. To makematters worse, it is not a complete set, as I found one book missing.

  I am sorry to have received such poor service, and I believe I have every rightto ask you to deal with this problem. I hope that you either return my money ordeliver a new set of books to me. Besides, I’d like to be informed of theprocess of your dealing with my complaint.

  Lookingforward to your reply.

  Sincerely,

  Li Hua

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