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　　Marc Smith

　　15th Lane Avenue, Near New church, Houston

　　Home: 00658-21589-98754

　　Cell: 00125-4587-9685

　　Email: smith.yyfangchan.co.in

　　Career Profile:

　　A highly skilled, talented and professional training consultant with diverse experience in conducting technical training for customers, field personnel and internal staff. Looking for a position of technical consultant in a well established organization.

　　Professional strengths:

　　Possess excellent verbal and written communication skills

　　In-depth knowledge of training evaluation methodologies

　　Possess effective presentation and organizational skills

　　Familiar with alternative training methods like e-learning

　　Possess good project management skills

　　Ability to built rapports and interact easily with clients and co-workers

　　In-depth knowledge of internal structure of the organizations and operational activities

　　Possess sound knowledge of LCDS, POD, AFP and PDC

　　Technical proficiencies:

　　Proficient in Microsoft Office suite, Dreamweaver, RoboDemo, RoboHelp, Tool book and Flash

　　Familiar with HTML, peoplesoft, Doc-to-help, Access, Microsoft Word and PowerPoint

　　Professional Experience:

　　ABBC Inc, Houston

　　20xx till date

　　Training Consultant

　　Responsible for preparing lesson plans on methods and documentation to be presented

　　Handled the tasks of designing and developing technical training curriculum for the entire customer base

　　Supervised administrative function in absence of higher management

　　Conducted trainings on technical skills for field personnel, internal staff and customers

　　Utilized assessment tools to determine the effectiveness of training programs

　　Instructed learners in remote locations and classroom environments

　　Handled the tasks of gathering technical documentation and develop courseware for instructors and learners

　　Conducted follow up evaluations to determine the applicability of course materials

　　Floret Co Inc, Houston

　　20xx to 20xx

　　Training Consultant

　　Responsible for guiding and monitoring training programs to enhance the quality of training sessions

　　Handled the tasks of managing roll out, administration, production, evaluation and continuous improvement of learning products

　　Conducted training on visual investigative analysis software via WebEx to intelligent analyst in classroom environment

　　Enhanced the training material by adding realistic data and case studies

　　Consulted managers, trainers and employers in generating effective learning and development strategies

　　Assisted higher officials in project management by offering feedback and training to the project team members

　　Redington Enterprises Inc, Houston

　　19xx to 20xx

　　Assistant Training consultant

　　Responsible for planning, organizing and implementing new training programs

　　Handled the tasks of gathering innovative information and training resources by using internet and various sources

　　Monitored and supervised activities of different departments

　　Participated in the delivery of functional/business specifications for learning about different products

　　Educational Summary:

　　Bachelor's degree in instructional design , Design College, Houston19xx

　　Master in instructional system development, Houston University, Houston, 19xx

　　Personal Details:

　　Name: Marc Smith

　　Date of Birth: //19xx

　　Employment Status: Full time

　　Relationship status: Single

　　Reference:

　　Available upon request

　　Calvin L. Ortiz

　　2257 Abner Road

　　Hudson,

　　WI 54016

　　Phone no- 715-381-4802

　　Email address-

　　Academic Background

　　Obtained Master of Science Degree from the Chapel Hill University, Chapel Hill in the year of 1992 at the Library science as the major.

　　Obtained Bachelor of Arts Degree from the New York University, New York in the year of 1988 at English as the major.

　　Obtained Memberships

　　1992- 1994: Acted as the member of the Northeastern Personal Computer Owners Association Program Commission

　　1995- Present date: Member of the Board of Directors, Northeastern Personal Computer Owners Association

　　1998- Present date: Acting Secretary of the United States Archivist Society- Northeastern Belt

　　Obtained Accomplishments

　　Awarded 'Alumni Admiration Honor' during the time of 1996 reunion for organizing the program in a very well and attractive manner.

　　Professional Background

　　1999- Present date: Work as the Archivist in the Philadelphia University with the following job responsibilities

　　Provide necessary measures to work out usual every day workings of University archives in a very decent manner.

　　Provide necessary operation measures for cataloging, referral services.

　　Provide wonderful and accurate method for documenting the University records.

　　Implement and execute yearly alumni event and exhibitions.

　　Cooperate and make essential relation between both the alumni as well as the local body for expanding the fund raising program.

　　1995- 1999: Acted as the head of the Texas Library technical Service Committee, Texas with the following job responsibilities

　　Supplied adequate theory and management for library catalog updating and maintaining.

　　Execute online catalog for the respective library.

　　1993- 1994: Worked as the library assistant at the Chapel Hill Museum and Library, Chapel Hill with the following job responsibilities

　　Took necessary proceedings for transforming news paper clippings to make microfilm documents.

　　Cataloged various monographs with the important and vital phases of the country.

　　Annie Smith

　　69 N. Grant Street, Mid Lake City, California 84301

　　Cell :( 988) 598-1331

　　Email: andrew.yyfangchan.com

　　Career Objectives:To gain the position of a Customer Service Billing Administrator where my skills and experience will contribute towards the growth of the organization.

　　Core Competencies:

　　Good knowledge of mathematics that can handle complex billing tasks

　　Excellent analytical and problem solving skills

　　Proficient in computer applications like Excel, Word and Outlook

　　Excellent interpersonal and communication skills

　　Ability to handle multiple tasks and meet deadlines

　　Proficient in handling tasks independently as well as a part of the billing team

　　Ability to handle sensitive and private information in a professional manner

　　Educational Qualifications:

　　Bachelor's degree in Mathematics from University of California in the year 20xx

　　Work History:

　　Organization: CF Engineering Groups, California

　　Duration: March 20xx till date

　　Designation: Customer Service Billing Administrator

　　Responsible for processing the organization billing through a weekly cycle in the Deltek FMS database

　　Handles the tasks of supervising and monitoring every stage of processing invoice

　　Performs responsibility like issuing various reports and other administrative tasks like filing and copying and updates the same to the billing manager

　　Produces invoices as well as distributes and mails the invoices to the concerned person

　　Handles tasks like Issuing and Processing Billing Reports

　　Responsible for Data Entry of time sheets, and expenses on a daily basis

　　Assist department in handling day-to-day functions on areas of billing

　　Organization: NKOI Group Co Inc, California

　　Duration: January 20xx to February 20xx

　　Designation: Billing Administrator

　　Perform tasks like maintaining records for management reports and inventories of supplies required

　　Handles the charge of making proper calculations of the charges for jobs performed as well as maintains some billing logs

　　Reviews the invoices for general cost charging errors

　　Coordinates as well as responds to all service calls required by customer

　　Performs filing duties in accordance with the specific request

　　Responsible for handling day-to-day clerical duties like typing, filing and handling mails

　　Personal Details:

　　Name: Annie Smith

　　Date of Birth: 15/03/1978

　　Employment Status: Full time

　　Relationship status: Married

　　Reference:

　　Mr. Charlie Smith

　　Customer Service Billing Head

　　Lopez Associates Co Inc, California

　　Cell: 123-589-3655

　　Email: yyfangchan.com